Cotswold Portrait Studios terms and conditions – portrait photography

Booking your session

A sitting fee is payable at the time of booking, to secure your photo session. This can be paid by cheque, cash, bank transfer or by using credit and debit cards.

Cancellation and re-booking

The sitting fee is non-refundable in the event that you cancel your booking less than 48 hours before your session. We will be very happy to reschedule your sitting for a mutually convenient time. If you have booked an outdoor shoot and prevailing weather conditions mean that the shoot cannot take place, Cotswold Portrait Studios (CPS) may suggest an alternative location, or re-book your shoot for the earliest mutually convenient date. In the event that CPS has to cancel your shoot due to other circumstances outside our control, such as illness, every effort will be made to reschedule the shoot, but you will be given the option to cancel your session, in which case the sitting fee will be refunded, but Cotswold Portrait Studios (CPS) will have no further liability in respect of this agreement.

Image manipulation and retouching

Images are individually processed. Minor retouching of finished portraits is a part of the service offered, but if significant alteration of images is requested, it may incur an additional charge based on time taken. In this case, costs will be agreed prior to the commencement of any retouching work.

Viewing your portraits

Depending on your circumstances and requirements, CPS will present your digital images to you in person and/or make them available for viewing via an online gallery, which will be password-protected.

Products and pricing

CPS will offer a range of photographic products. CPS’s standard price list is adjusted periodically, and orders will be charged at the prices in effect at the time the order is placed. Special offers may be made available from time to time at the discretion of CPS, and any such offers may be withdrawn at any time without notice.

Copyright of photographic images

No ownership or reproduction rights pass to the client unless requested by the client and agreed and confirmed in writing by CPS. This means that images created by CPS may not be copied, scanned or otherwise reproduced by any person or machine other than the photographer or their appointed agents. The sole exception to this is that where images are supplied with licence to the client electronically (for example by e-mail or on a digital storage medium) when the client may make unlimited reproductions for their own personal use, but the client is not entitled to alter or manipulate the images in any way. No images supplied by CPS may be used for any commercial purpose, including advertising and any other promotional purpose, without the express written permission of CPS.

Use of images by CPS

CPS reserves the right to use a client’s images for advertising and promotion of CPS in various media (include CPS’s own website), entry in photographic contests or art exhibitions, editorial use, for the creation of samples, or for display within or on the outside of any studio used by the photographer. No names or any other identifying information about the subject will be disclosed by CPS when using images for these purposes. We will always respect requests for privacy. If you wish to restrict the use of your images in any way, please advise CPS in writing or by e-mail to enquiries@kevinsmithphotography.co.uk.

Gift Vouchers and Gift Certificates

Unless advised otherwise by the terms printed on the voucher, Cotswold Portrait Studios Gift Certificates have an expiry date of 12 months from date of purchase. Change is not given on purchases that cost less than the value of the Voucher presented. Vouchers cannot be exchanged for cash. CPS Vouchers can only be exchanged for photographic products at CPS and relating to images created by CPS. We reserve the right not to accept any vouchers that have or appear to have been forged, damaged, defaced or otherwise tampered with. No responsibility will be accepted for lost, stolen, or damaged Vouchers. To deface a voucher will render it invalid. Vouchers cannot be used in conjunction with any other voucher or offer.

Privacy Policy

This privacy policy sets out how Cotswold Portrait Studios (CPS) uses and protects any information that you give CPS.

Cotswold Portrait Studios is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

What information we collect

We may collect the following information:

  • Name and job description
  • contact information including email address
  • demographic information such as address and postcode
  • other information relevant to customer surveys and/or offers and your orders

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.

  • We may use the information to improve our products and services.
  • We may, very occasionally, send promotional emails about special offers or other information which we think you may find interesting using the email address which you have provided.
  • We will never pass on your details to anyone else.

Security

We are committed to ensuring that your information is secure. We do not store credit card information. We do not request debit or credit card details online or via email.